The web’s leading producer of reproduction oil paintings, today announced the start of a new customer service program. The goal of the company’s new “Commitment to Wall Art Happiness” program is to ensure that each and every customer finds nothing but happiness in their art purchases.
overstockArt.com prides itself on consistently providing its customers with high end products for a competitive price, a robust selection of art to select from, free shipping both ways, and excellent customer relations. The company’s commitment to its customers has not gone unnoticed, the retailer was recently recognized for its outstanding customer relations when the company was awarded an Excellent rating by STELLAService, the seal is the web’s most trusted and sought-after signal of internet retailers with excellent customer service.
“We are taking our commitment to excellent customer service to the next level with the new program,” said Leanna Pierson, customer service manager at overstockArt.com. “We want to not only meet our customer’s expectations, but to exceed them. Our goal is to over-deliver; we want to remove all of the fears, uncertainties and doubts while shopping at overstockArt.com.”
“Shoppers traditionally haven’t considered the web to be an optimal place to purchase artwork,” stated David Sasson, CEO of overstockArt.com. “With our new program we want to quell their fears and ensure that our customers are consistently happy with their art purchases.”
With the “Commitment to Wall Art Happiness” program, overstockArt.com will continue to provide customers with the customer service they have come to rely on, and take it one step further by implementing the following practices:
· Bi-weekly company-wide “Commitment to Wall Art Happiness” meetings where customer satisfaction issues are being raised; change requests and features are offered; and suggestions to improve customer experience is discussed.
· Measuring customer satisfaction and loyalty by using the Net Promoter Score (NPS).
· Providing consumers with additional opportunities to voice their opinions with an onsite customer survey that will monitor customer satisfaction.
Sasson explained, “We will utilize the information derived from these new practices to guide future business decisions and focus organizational energy around building a better customer experience.” Sasson says the company is already known for providing affordable home décor solutions and excellent customer service, but wants to continue to set itself apart from its competitors by making its “Commitment to Wall Art Happiness” the pillar for which the company culture is based on.
Founded in 2002, overstockArt.com is the web’s leading distributors of art reproduction oil paintings, with more than 100,000 wall décor combinations to choose from. In business since 2002, the company provides decorating assistance, custom framing and commercial wall decorating services. With an inventory of more than 60,000 paintings in stock at all times, order wait is minimal.
2011年8月31日星期三
Emile Gruppe Oil Paintings Sell For $9,000 On eBay
Two original 1940's oil paintings by the New England landscape artist Emile Gruppe (1896-1978) were sold on eBay by West Highland Art Auction Brokers on August 26, 2011 for remarkably strong prices. A 25" x 30" (untitled) Winter Scene was sold for $5,500, and a 16" x 20" landscape titled "Sycamores In Fall" was sold for $3,500. In a live public auction, like Sothebys or Christies, a 20% buyer's fee would have been added to the prices realized.
"These are very competitive prices in today's art market," stated Les Fox, co-owner of West Highland. "Honestly, I don't think we could have done better anywhere else. Even at Sotheby's or Christies. The original owner, a woman in her 80's, was very happy with the results. And so are we."
West Highland Art Auction Brokers is a unique art auction service. Fox buys art for top dollar, then "shares the auction profit" with the original owner, which no other art dealer in the world will do. The brokers only deal in original paintings by listed artists with public auction records. They offer free research and art appraisals.
"We recently decided to give our clients the option of selling in a live public auction or selling on eBay," noted Sue Fox. "We've sold art on eBay for many years, but we weren't sure how well these exciting paintings would do. We started the bidding at $100 apiece, with no reserve. Amazingly, over 550 serious collectors looked at each auction, and we got 36 bids! People know our name. They trust us to offer genuine and high quality art on eBay. We stand out from the mix of amateurs and dealers who list over 100,000 paintings a day on the popular auction site."
New York Times bestselling authors Les and Sue Fox are now researching a new book titled "The Art Buyers Handbook" which will be published in 2012. The book will tell people how to find valuable art at garage sales and flea markets.
"Based on these eBay results," Fox said, "We are interested in buying or brokering paintings by all popular 19th and 20th century artists, including Emile Gruppe, Aldro Hibbard, Fern Coppedge, Anthony Thieme and Rolph Scarlett to sell on eBay. Plus, we still offer our clients the option to sell at Sotheby's, Christies or any of the other high end auction houses. Whatever is best for the client is best for us."
West Highland Art Auction Brokers does not appraise or broker prints, lithographs, limited editions or other reproductions.
"These are very competitive prices in today's art market," stated Les Fox, co-owner of West Highland. "Honestly, I don't think we could have done better anywhere else. Even at Sotheby's or Christies. The original owner, a woman in her 80's, was very happy with the results. And so are we."
West Highland Art Auction Brokers is a unique art auction service. Fox buys art for top dollar, then "shares the auction profit" with the original owner, which no other art dealer in the world will do. The brokers only deal in original paintings by listed artists with public auction records. They offer free research and art appraisals.
"We recently decided to give our clients the option of selling in a live public auction or selling on eBay," noted Sue Fox. "We've sold art on eBay for many years, but we weren't sure how well these exciting paintings would do. We started the bidding at $100 apiece, with no reserve. Amazingly, over 550 serious collectors looked at each auction, and we got 36 bids! People know our name. They trust us to offer genuine and high quality art on eBay. We stand out from the mix of amateurs and dealers who list over 100,000 paintings a day on the popular auction site."
New York Times bestselling authors Les and Sue Fox are now researching a new book titled "The Art Buyers Handbook" which will be published in 2012. The book will tell people how to find valuable art at garage sales and flea markets.
"Based on these eBay results," Fox said, "We are interested in buying or brokering paintings by all popular 19th and 20th century artists, including Emile Gruppe, Aldro Hibbard, Fern Coppedge, Anthony Thieme and Rolph Scarlett to sell on eBay. Plus, we still offer our clients the option to sell at Sotheby's, Christies or any of the other high end auction houses. Whatever is best for the client is best for us."
West Highland Art Auction Brokers does not appraise or broker prints, lithographs, limited editions or other reproductions.
2011年5月15日星期日
SolarBridge taps Celestica for microinverter manufacturing
SolarBridge Technologies has begun producing its microinverters in volumes via contract electronics manufacturer Celestica. The company will produce SolarBridge microinverters at its new facility in Shenzhen, China.
The company had previously delayed the product launch to improve the technology. Microinverters have suffered reliability concerns on the market, and cost more than traditional inverters that serve multiple photovoltaic panels.
SolarBridge initially planned to launch its first product at the end of 2009. But the company decided to "leapfrog to our next-generation product," SolarBridge CEO, Ron Van Dell, told Renewable Energy World network contributor Ucilia Wang, in a recent interview. SolarBridge aimed to develop a microinverter that can match the life expectancy of a solar panel. It's an important goal to reach in order to convince solar panel makers that they should integrate microinverters into their solar panels and market them as AC panels.
"Solar module companies will not compromise their warranty period or take a risk with integrating electronics if they aren’t comfortable that you are going to match their warranties," Van Dell said. SolarBridge is offering a 25-year warranty, which is lengthier than the 20 years offered by Enecsys and 15 years by Enphase.
AC solar panels are designed to cut installation time and cost. They are likely to find faster acceptance in residential and light commercial markets.
Celestica is increasing its production of SolarBridge microinverters and expects to devote over 70MW of annual factory capacity to their production by the end of 2011, Van Dell said.
Van Dell was mum about which solar panel makers will likely roll out the first batch of AC panels outfitted with SolarBridge's technology, but said those products should show up in the market this summer. He also pointed out that the company showed off the AC panel concept with SunPower and Kyocera at Solar Power International in Los Angeles last October.
The company had previously delayed the product launch to improve the technology. Microinverters have suffered reliability concerns on the market, and cost more than traditional inverters that serve multiple photovoltaic panels.
SolarBridge initially planned to launch its first product at the end of 2009. But the company decided to "leapfrog to our next-generation product," SolarBridge CEO, Ron Van Dell, told Renewable Energy World network contributor Ucilia Wang, in a recent interview. SolarBridge aimed to develop a microinverter that can match the life expectancy of a solar panel. It's an important goal to reach in order to convince solar panel makers that they should integrate microinverters into their solar panels and market them as AC panels.
"Solar module companies will not compromise their warranty period or take a risk with integrating electronics if they aren’t comfortable that you are going to match their warranties," Van Dell said. SolarBridge is offering a 25-year warranty, which is lengthier than the 20 years offered by Enecsys and 15 years by Enphase.
AC solar panels are designed to cut installation time and cost. They are likely to find faster acceptance in residential and light commercial markets.
Celestica is increasing its production of SolarBridge microinverters and expects to devote over 70MW of annual factory capacity to their production by the end of 2011, Van Dell said.
Van Dell was mum about which solar panel makers will likely roll out the first batch of AC panels outfitted with SolarBridge's technology, but said those products should show up in the market this summer. He also pointed out that the company showed off the AC panel concept with SunPower and Kyocera at Solar Power International in Los Angeles last October.
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